Terms & Conditions
Terms & conditions
By using our website and price comparison services,you are agreeing to these terms & conditions.
It is really important that you read and understand these terms and conditions as they contain valuable information and legal facts which will govern our relationship with you.
If you do not agree to these terms and conditions, please refrain from using our website.
Our staff are more than happy to help with any further questions or queries you may have. Visit our contact us page for more information.
Set out below are important points for you to note when using our website. These are summary points for your reference only, and do not form part of our Terms and Conditions.
We recommend you read all of our Terms and Conditions to ensure you are happy with them.
You may only use our website if you are a UK resident and for your own personal use or, if you are a business user, for legitimate business price comparison purposes.
Our comparison services are free to use. If you purchase a product or service via a third party through our website, we do not receive a fee or commission from the provider, rather we work for you.
You are solely responsible for answering all questions honestly, completely and to the best of your knowledge, and also for ensuring that any assumptions are correct. Failure to do so may lead to your policy or product being declared invalid or increase in its cost and Insurex is not responsible for it. You may also be liable for any third party costs in the event of an accident.
You are solely responsible to ensure that any product or service you purchase meets your needs.
Who are we?
In these Terms and Conditions, “we”, “us” or “our” refers to Insurex, an entity registered in England and Wales.
“product or service provider” means the manufacturer, supplier, distributor or provider of any service or product that is available on our website.
“website” means any mobile applications or similar devices, channels or applications operated by or on behalf of Confused.com.
“you” and “your” means the person who accesses and uses our website.
Acceptance of these Terms and Conditions
insurex is not a broker – we are a price save optimiser service that can be used to find out whether you could save money on a range of insurance products We currently compare prices for car and motor trade.
Our price comparison technology has been designed to allow private individuals or businesses seeking products on their own behalf to find the most competitive prices from the leading UK product and service providers online. Therefore, you may only use our service if you are:
A private individual wanting to use our website and price comparison technology to find competitive prices for a product or service on your own behalf and/or on behalf of a close family member; or
Acting on behalf of a company wanting to use our website and price comparison technology to find competitive prices a product or service on behalf of the company.
In order to get a quote through our price save optimisation service, you will need to answer a number of questions on the form needed by all the different product.The answers you give will determine the products or services available to you and amount you will pay. You must get permission from any other people whose details you propose to use in requesting a quote, before you provide us with any of their information. This applies to all information that you provide, but especially sensitive data like health information or criminal proceedings or convictions. In submitting any other person’s details, you are confirming to us that you have their permission to do so, and that they understand how their information will be used.
You are solely responsible to ensure that all information you enter onto insurex.uk is true, accurate and complete and that you disclose all relevant and material facts. If you do not provide accurate information and disclose all material facts this could lead to your selected product being invalid and claims may not be paid. We cannot be held responsible if your selected product is invalid as a result of your error in providing correct information, or from a failure to disclose all material facts to us or your selected provider.
As we find price for you among a large number of providers it is important that you read the provider’s terms and conditions, and that you agree with them before purchasing your product or service as they will differ to ours. Once you have purchased a product, it is important that you read all documents issued to you by your selected provider and ensure that you are aware of any levels of cover, financial limits and any other terms that apply. If any information is not correct, it is your responsibility to identify the mistake and correct this with the provider directly.
Companies change their prices and amend their rates on a regular basis. When you receive your quotes, it will tell you how long each provider guarantees their price. The price quoted to you will be accurate at the time of issue, and may change if your quote is resubmitted. Remember, you will receive the same guarantee from the product or services provider as you would have received from them by going direct.
Once you have received your prices, we may call you to discuss your quote. Please note, insurex.uk operate on advising on information for car insurance premium, will we provide a recommendation or endorsement of a product or service provider which will give you optimum price and policy.
Our liability to you
Please read the following information carefully as we include some limits and exclusions of our liability to you.
We are only liable for losses which are a foreseeable consequence of us breaking this contract. Losses are foreseeable where they could be contemplated by you and us at the time your information is inputted onto our form. We will not be held responsible for any indirect losses which happen as a side effect of the main loss or damage which you suffer and which are not foreseeable by you and us at the time we enter into this contract, including, but not limited to: loss of income or revenue; loss of business; loss of data; loss of profits or contracts; loss of anticipated savings or waste of management or office time however arising, provided that this provision will not prevent you from bringing claims against us for loss of or damage to your physical property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
In no circumstance will we be responsible for any losses which arise in connection with an event or series of events which is/are outside of our reasonable control.
If our standards fall short
Our aim is at all times to provide a first class standard of service. However, there may be occasions when you feel we may have not achieved this. If we fall short of our own high standards, then we want you to tell us!
At Insurex we take all complaints seriously and in such an event please call us directly to talk about any such issues and complaints.
We have taken every reasonable step to make sure the information contained in this website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete information from this site at any time. Whilst we take every reasonable step to counteract viruses and other things with contaminating or destructive properties, we can give no warranty that this site and its content are free from viruses or anything else that has such contaminating or destructive properties.
We are not responsible for any commentary, opinions, ratings or other postings on our website by any third party.
If at any time you would like to contact us, the details are available on our Contact us page.
The copyright in the material contained in this website belongs to Insurex . Any private individual may print off a copy of any part of this material for their own personal use, subject to the following conditions:
The material may not be used for any commercial purposes;
The copy must retain any copyright or other intellectual property notices contained in the original material;
The technology or processes utilised by or described in this website may be subject to other intellectual property rights reserved by Insurex
Images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s)
No logos, trade marks or service marks appearing on the site may be printed off or copied, except as part of the text of which they form part.
Intellectual property rights
Any logos, trade marks, service marks and domain names and all related intellectual property rights, of the companies whose sites we search in providing the service, belong to those companies, and you may not reproduce them without their prior written consent. Except for them, all intellectual property rights including, without limitation, all logos, trade marks, service marks, domain names, database rights, rights in design, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction in any information, content, materials, data or processes contained in or underlying this website and/or the service we provide belong to Insurex.
All rights of Insurex in such intellectual property rights are hereby reserved.
This website is for non-commercial use, meaning it is only for personal use or for use by a business to seek a product directly for that business only. Unauthorised commercial or bulk use may slow down the speed of the service we can provide for our customers. We will monitor the use of our services.
284 Barking Road
020 7140 0004
Claimex is a Trading Arm of Clexpert Auto Solutions Limited, is a private limited company registered in England and Wales. Company Registration Number 12505814.
Clexpert Auto Solutions Limited IS REGISTERED WITH THE INFORMATION COMMISSIONER’S OFFICE AS WELL AS GDPR (ZA757128) COMPLIANT, AUTHORISED TO PROCESS PERSONAL DATA UNDER DATA PROTECTION ACT & GDPR 2018.